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Account Management
Account Overview
The Ketivee Account Center provides comprehensive account management capabilities for all Ketivee services. This centralized platform allows you to manage your profile, security settings, notifications, and connected devices.
Key Features
- • Unified account management
- • Two-factor authentication
- • Device session management
- • Notification preferences
- • Security monitoring
Access Points
- • account.ketivee.com
- • From any Ketivee service
- • Mobile responsive design
- • 24/7 availability
Security Features
Two-Factor Authentication (2FA)
Enhance your account security with two-factor authentication using authenticator apps like Google Authenticator or Authy.
Setup Process:
- 1. Go to Security settings in your account
- 2. Click "Enable Two-Factor Authentication"
- 3. Scan the QR code with your authenticator app
- 4. Enter the 6-digit code to verify
- 5. Save your backup codes securely
Password Management
Regularly update your password and ensure it meets security requirements.
Password Requirements:
- • Minimum 8 characters
- • At least one uppercase letter
- • At least one lowercase letter
- • At least one number
- • At least one special character
Session Management
Monitor and manage active sessions across all your devices.
Features:
- • View all active sessions
- • Log out from specific devices
- • Monitor login locations
- • Set session timeouts
Notification Settings
Customize your notification preferences to stay informed about important account activities and security events.
Email Notifications
- • Login alerts
- • Security updates
- • Account changes
- • Service announcements
Push Notifications
- • Real-time alerts
- • Device login notifications
- • Security warnings
- • Service updates
Device Management
Monitor and manage all devices that have access to your Ketivee account.
Device Information
Tracked Information:
- • Device type and model
- • Operating system
- • Browser information
- • IP address
- • Location (city/country)
- • Last activity
Management Actions:
- • View device details
- • Log out from device
- • Mark as trusted
- • Block suspicious devices
- • Set device limits
Troubleshooting
Common Issues
Can't Access Account
- • Check your internet connection
- • Clear browser cache and cookies
- • Try a different browser
- • Use password reset if needed
2FA Issues
- • Ensure your device time is correct
- • Use backup codes if available
- • Re-scan QR code if needed
- • Contact support for recovery
Device Management
- • Log out from all devices
- • Check for suspicious activity
- • Update device information
- • Review login history
Getting Help
Support Channels:
- • Support Center
- • Email: [email protected]
- • Live chat (available 24/7)
- • Community forums
Emergency Contacts:
- • Security issues: [email protected]
- • Account recovery: [email protected]
- • Technical support: [email protected]